FAQ’S

Insurance is a complicated matter. Even experts on the subject find themselves with questions from time to time. However, here at Robert J. Los Insurance Agency, we hear a few common questions repeatedly–from both personal insurance and commercial insurance clients. Look at some of these common questions and perhaps you will find the answer to something you have always wondered about as well.

  1. Q:Does my homeowners insurance policy cover a flood?
    A: No, flood insurance is not covered on your homeowners policy. You must purchase a separate flood policy to cover this exposure.
  2.  

  3. Q: Do I need to carry renters insurance if I am renting?
    A: We recommend that you purchase a renters policy if you rent an apartment or house. Your landlord’s insurance policy will not cover your personal belongings or personal liability. A renters policy will also cover you for personal liability off premises.
  4.  

  5. Q:How do I remove a vehicle from my policy?
    A: In order to remove any vehicle off of your auto insurance policy, you must first turn in the license plates to your local DMV and they will give you an FS-6 form. Once we receive this form, we can then remove the vehicle from your policy.
  6.  

  7. Q: If my vehicle is in storage can I keep just comprehensive coverage only?
    A: If your vehicle is in storage and your license plates have been surrendered to the DMV, you may keep comprehensive coverage only on your vehicle. If your license plates have not been surrendered to the DMV, you must also cover liability coverage or you will be subject to fines and possible license suspension.
  8.  

  9. Q: What can I do to reduce my auto insurance premium?
    A: You can take a defensive driving course to help reduce your auto insurance premium. You may also increase your deductible on your comprehensive and collision coverage. Also, having your auto and home insurance with the same company can lead to additional discounts.
  10.  

  11. Q: What can I do to reduce my homeowners insurance premium?
    A: Many Insurance companies offer discounts for your home insurance policy if the roof, wiring, plumbing and heating have been recently updated. Also, you can raise your deductible to decrease your premium. Keep in mind, you don’t want to be putting small claims in, as many insurance companies may non-renew policies with a claim history and may not accept new customers with prior claims. Also, having your auto and home insurance with the same company can lead to additional discounts.
  12.  

  13. QWhy do I need to carry more than the state minimum liability limits on my auto insurance policy?
    A: It is important to carry more than state minimum liability limits for your own protection. Today, 25/50/25 limits are not enough to protect you. Once your limits have been exhausted you may be personally liable for any injuries or damages above your limit. This could result in someone going after your house or other assets you may have.
  14.  

  15. QWhat do my auto insurance coverage’s mean?
    A: CLICK HERE to download a printable PDF with a breakdown of each part of the coverage and their definitions.
  16.  

  17. QIf I’m in an accident, what is the first thing I should do?
    A: If you are involved in a motor vehicle accident, the first thing you should do is notify emergency services which may include the police and fire/emergency personnel. It is important to get information of all parties involved including their name, address, phone numbers, license plate number and insurance information including company name and policy number. Try to retrieve information of any witnesses. Also, be sure to take pictures of the scene and location of the accident. Be sure to obtain a copy of the police report as well. Contact your insurance agent or company immediately. Keep in mind, try not to say it was your fault.
  18.  

  19. QWays to be pro-active in reducing claims on your homeowners insurance policy.
    A: Make sure to maintain your property by keeping it clear of debris, make sure there are no trip and fall hazards which may include a uneven driveway, sidewalk or front steps/porch. During the winter, be sure to keep your driveway and sidewalks free of snow and ice.
  20.  

  21. QHow can I make a payment on my policy?
    A: Many companies offer the ability to pay your bill online at the company’s website. You may also be able to call the company directly in which the phone number should be found on your invoice or on their website. Of course, you can always call your Agent to make a payment.
  22.  

  23. QHow will I be able to recall the contents of my home if it’s destroyed?
    A: It’s important to keep a detailed list of your contents throughout your home as well as your receipts for those items. You may make a detailed list, take photos or even take a video recording of your contents inside the home. Make sure to store this detailed list, photos, or video either in a fire/water proof safe inside the home, or keep it in a safe area off premises. This will take the guesswork out of filing a claim and trying to remember everything you had in your home.
  24.  

  25. QIf I rent a car, do I have to take the rental insurance?
    A: CLICK HERE to download a printable PDF of an article that addresses this question.
  26.  

  27. QHow does my driving record affect my insurance rates?
    A: A good driving record will help your insurance rates. Things like tickets, accidents and DWI’s will contribute to paying a higher premium.
  28.  

  29. QWhat is Replacement Cost?
    A: Replacement Cost coverage would replace or rebuild your home or repair damages with materials with like kind and quality as long as you are covered properly.
  30.  

  31. QWhat is Actual Cash Value?
    A: Actual Cash Value coverage would replace or rebuild your home or repair damages, less depreciation.